Existing clients

Your account.

Everything about your coaching lives in one place — sessions, files, billing, and your history. No password to remember.

Enter your email and you'll be sent a one-time code. That's the whole login.

What's inside

Manage everything yourself

You shouldn't have to email me to move a session.

01

Your sessions

See every upcoming and past appointment, with calendar invites sent automatically. Book your remaining sessions whenever you're ready.

02

Reschedule or cancel

Move a session yourself, any time up to 24 hours before it starts. No back-and-forth, no apology email required.

03

Sessions remaining

Every package shows what you've purchased, what you've used, and exactly how many sessions you have left.

04

Billing & payments

Full purchase history, payment plan status, and the ability to update your card or manage a subscription without contacting me.

05

Files both ways

Access worksheets, notes, and resources I've shared — organized by package. Upload your own work back to me from the same place.

06

Your profile

Update your name, email, phone, time zone and photo. Turn on SMS reminders so a session never sneaks up on you.

Questions

Portal help

I don't have a password — how do I log in?

There isn't one. Go to the login page, enter the email address you used when you booked, and you'll be sent a one-time code. Enter the code and you're in. Nothing to remember or reset.

The code didn't arrive.

Check your spam folder first — it's the usual culprit. If it's still missing, make sure you're using the same email address you booked with. Different address, different account. Email me at hello@lotusandanchor.com and I'll sort it out.

How do I reschedule a session?

Open your portal, find the appointment under upcoming sessions, and choose reschedule. You can move it yourself as long as it's more than 24 hours away. Inside 24 hours, message me directly and we'll work it out.

Can I see how many sessions I have left?

Yes — your purchases section lists each package with sessions used and sessions remaining. It updates the moment a session is completed.

How do I update my credit card?

In the billing area of your portal. If you're on a payment plan or subscription, you can update the card there and the change applies to future charges automatically.

Is my information private?

Yes. Your account is yours — session notes I share, files you upload, and your personal details aren't visible to anyone else. Payments are processed by Stripe; card numbers are never stored on the site or by me.

Not a client yet?

Your portal gets created automatically when you book your first session. Start with the introductory Discovery Package.